Astrvex ("we," "us," "our," "Astrvex") operates this website and connects content creators with brands and businesses for marketing collaborations, and provides AI-powered content creation and account management services. This Privacy Policy explains how we collect, use, and protect your information when you use our website, forms, or services.
 

1. Information We Collect

When you interact with Astrvex — including filling out our Creator Intake Form, Brand Intake Form, contacting us via Instagram/WhatsApp/email, or engaging us for services — we may collect:

• Contact Information: Name, phone number, WhatsApp number, email address, city

• Professional Information: Instagram handle, YouTube channel, follower count, content niche, rates, past collaboration history

• Business Information: Company name, industry, campaign requirements, budget details (for brands)

• Payment Information: Transaction details related to invoices and service payments (we do not store full card/UPI credentials — these are processed by third-party payment platforms)

• Communication Records: Messages exchanged via WhatsApp, email, Instagram DMs, or our contact forms

• Content & Account Access: If you engage our Account Management service, we may be given access to your social media account(s) solely for the purpose of managing content as agreed
   

2. How We Use Your Information

We use the information collected to:

• Match content creators with relevant brand opportunities, and vice versa

• Communicate with you regarding potential collaborations, deals, or service delivery

• Prepare quotations, invoices, and manage payments for services rendered

• Deliver AI-powered content automation or account management services you've engaged us for

• Improve our services and maintain our creator/brand database

• Comply with legal obligations where applicable
   

3. Sharing of Information

• Between Creators and Brands: As a matchmaking service, relevant details (e.g., a creator's niche, rate, and reach) may be shared with a brand considering a collaboration, and vice versa. We do not share your direct contact information with the other party without your consent to proceed with a deal.

• Third-Party Service Providers: We may use third-party tools (e.g., form platforms, payment processors, AI content tools such as HeyGen, ElevenLabs, and Captions, and advertising platforms such as Meta) to deliver our services. These providers process data per their own privacy policies.

• Legal Requirements: We may disclose information if required by law, regulation, or valid legal process.

• We do not sell your personal information to third parties.
   

4. Data Storage & Security

We take reasonable measures to protect the information you share with us. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security. Data submitted through our forms is stored on the respective form platform's servers (e.g., Cognito Forms) in accordance with their own security practices.
 

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, including maintaining our creator/brand database for future opportunity matching, unless you request deletion.
 

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your information from our records

• Withdraw consent for future communications at any time

To exercise these rights, contact us at astrvex.business@gmail.com
 

7. Third-Party Links & Platforms

Our website and communications may contain links to third-party platforms (Instagram, Meta Ads, payment gateways, form providers). We are not responsible for the privacy practices of these third-party platforms. We encourage you to review their respective privacy policies.
 

8. Cookies

Our website may use basic cookies for site functionality and analytics purposes (e.g., understanding site traffic). You can disable cookies through your browser settings, though this may affect site functionality.
 

9. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.
 

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.