Welcome to Astrvex. By accessing our website, submitting a form, or engaging our services, you agree to the following Terms & Conditions. Please read them carefully.
 

1. About Astrvex - Astrvex is a creator-brand matchmaking and content services agency offering:
 

1. Creator-Brand Matchmaking — connecting content creators with brands/businesses for paid or barter marketing collaborations

2. AI-Powered Content Automation — producing content (reels, shorts, video edits) for clients using AI-based tools

3. Account Management — end-to-end management of a client's social media content and posting strategy
    

2. Eligibility - By using our services, you confirm that you are at least 18 years of age and legally capable of entering into binding agreements. Creators or brand representatives under 18 must have parental/guardian involvement and consent.
 

3. For Content Creators

• Submitting the Creator Intake Form does not guarantee brand collaborations. Astrvex will reach out when a relevant opportunity matches your profile.

• Creators are responsible for the accuracy of the information provided (follower count, rates, niche, etc.).

• Payment terms for any confirmed collaboration will be communicated and agreed upon on a per-deal basis.

• Astrvex reserves the right to determine its commission structure on brokered deals, which will be transparent to the creator regarding their own payout.

• Creators are expected to deliver agreed-upon content within the timeline set for each collaboration.
   

4. For Brands & Businesses

• Submitting the Brand Intake Form does not guarantee immediate creator matches. Availability depends on Astrvex's current creator network and campaign fit.

• Brands are responsible for providing accurate campaign requirements and budgets.

• Full or partial payment (as specified in the applicable quotation) is required to confirm and begin a campaign or service.

• Any advertising spend (e.g., Meta Ads budget) is separate from Astrvex's service fees, unless explicitly stated otherwise in a signed quotation.
   

5. Quotations & Payments

• All services are subject to a written quotation outlining scope, pricing, and timeline.

• Quotations are considered accepted upon written confirmation (including via WhatsApp/email) or signature by the client.

• Payment terms (advance/balance split, due dates) will be specified in each quotation.

• Late payments may result in delayed delivery or paused services.

• All prices are quoted in INR (₹) unless stated otherwise, and are exclusive of applicable taxes unless specified.
   

6. Account Management Services

• Where Astrvex is granted access to a client's social media account(s) for management purposes, such access will be used strictly for the agreed scope of work.

• Clients retain full ownership of their account, content, and data at all times.

• Access will be revoked/removed upon termination of the service agreement.

• Astrvex is not liable for platform-level actions (e.g., shadowbans, algorithm changes, account restrictions by Instagram/YouTube/Meta) that are outside our control.
   

7. Advertising Campaigns (Meta Ads & Similar)

• Ad spend budgets are determined by the client and are separate from Astrvex's management fee, unless bundled and clearly stated in a quotation.

• Astrvex does not guarantee specific results (views, clicks, conversions, sales) from advertising campaigns, as performance depends on multiple factors including but not limited to platform algorithms, market conditions, and creative performance.

• Where the client chooses to have Astrvex manage ad spend on their behalf, this arrangement and associated responsibilities will be documented in the relevant quotation.
   

8. Content Ownership & Usage

• Final content delivered to a client (video edits, ad creatives, etc.) becomes the property of the client upon full payment, unless otherwise agreed.

• Astrvex reserves the right to showcase completed work (with client permission) in its own portfolio, social media, or marketing materials, unless the client specifically requests otherwise in writing.
   

9. Cancellations & Refunds

• Cancellation requests must be made in writing.

• Any advance payment made is non-refundable once work has commenced, unless otherwise stated in the specific quotation.

• Refunds, where applicable, will be assessed on a case-by-case basis depending on work completed at the time of cancellation.
   

10. Limitation of Liability

Astrvex acts as a facilitator/service provider and is not liable for:

• Disputes arising directly between creators and brands post-introduction

• Losses arising from third-party platform actions (Meta, Instagram, YouTube, payment processors)

• Indirect, incidental, or consequential damages arising from the use of our services
   

11. Barter Collaborations - Where a collaboration is structured as a barter deal (product/service exchange instead of cash payment to the creator), this will be clearly communicated to all parties before confirmation. Astrvex ensures creators are informed of the barter nature of a deal prior to acceptance.
 

12. Governing Law - These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Mumbai, India.
 

13. Changes to These Terms - Astrvex reserves the right to update these Terms & Conditions at any time. Continued use of our services after changes constitutes acceptance of the revised terms.
 

14. Contact Us

For questions regarding these Terms & Conditions, contact:

Astrvex, astrvex.business@gmail.com, Mumbai, India